
Location
Addis Ababa, Ethiopia (On Site)
Job Type
Full time
Experience Level
Senior
Posted
1 week ago
Deadline
To be announced
The role focuses on executing area sales plans, managing Sales Supervisors, expanding merchant coverage, driving first transactions, and increasing sustained merchant activity and transaction growth.
• Develop area sales plans by identifying merchant opportunities, target segments, and coverage gaps.
• Allocate sales targets and monitor team performance against acquisition, onboarding, and activation goals.
• Lead and coach Sales Supervisors, monitor field activities, and improve sales execution.
• Monitor merchant acquisition pipelines and coordinate the resolution of onboarding documentation gaps.
• Drive merchant activation by ensuring newly onboarded merchants complete their first transactions.
• Identify inactive and underperforming merchants and implement follow-up and reactivation plans.
• Coordinate approved campaigns, bank referrals, and corporate merchant initiatives.
• Escalate merchant service and operational issues to relevant teams and monitor resolution progress.
• Manage approved field resources and maintain accurate sales activity records.
• Analyze area performance, prepare forecasts, and report results and corrective actions to the MAA Director.
• Bachelor's degree in Business, Marketing, Management, or a related field. Relevant sales management training is an advantage.
• Minimum 5 years of relevant experience in field sales, merchant acquisition, or account development, including at least 2 years supervising sales staff or managing a territory.
• Experience in digital payments, banking, or distribution is an advantage.
• Proven skills in territory planning, target allocation, sales execution, and team supervision.
• Strong understanding of merchant onboarding, activation, retention, and account development.
• Excellent leadership, coaching, analytical, communication, and problem-solving skills.
• Ability to manage field teams, monitor performance, and coordinate resources effectively.
• Competitive compensation
• Professional growth opportunities
• The opportunity to lead field sales operations and contribute to digital payment adoption across assigned territories.